All our services are governed by very strict codes of conduct with regards to confidentiality.

Alcohol and Drugs Support South West Scotland complies with the Data Protection Act 2018  and the General Data Protection Regulation [GDPR] 2018 and recognises that the people we support have a right to confidentiality.

Information given to Alcohol and Drugs Support South West Scotland will only be used confidentially and only for the agreed purpose of the service. This information will only be shared with other agencies where the service user has given consent.

The only exceptions to the above are: –

  1. When a failure by Alcohol and Drugs Support South West Scotland to share information with others would be likely to put the service user, children or other people at risk of harm and
  2. When Law requires the sharing of information.



Information Sharing

Alcohol and drugs service providers in Dumfries and Galloway, including ourselves, are working together to improve services that you receive. This may involve sharing information about you, with your consent.


What rights do I have?

You have the right to know what information about you is being shared and that your privacy is respected at all times. All staff involved in your care have a duty of confidentiality governed by

Only appropriate staff will be able to see information recorded about you.




If your life is affected in any way by alcohol, drugs or gambling problems, we may be able to help.